Terms of Use

These Terms of Use (the “Terms”) form a binding agreement between you (or the organization you represent, the “Customer” or “you”) and Velovia (“Velovia”, “we”, “us”). They govern your access to and use of the Velovia website at velovia.ai, the Velovia application at app.velovia.ai, our MCP server, APIs, and any related content, together the “Service”. Velovia is currently operated as an unincorporated business based in Greece by [OPERATOR LEGAL NAME], [OPERATOR ADDRESS, GREECE]. We will update these Terms with the registered entity's details once Velovia is incorporated.

By creating an account, clicking “I agree”, or otherwise using the Service, you accept these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” means both you and the organization.

1. The Service

Velovia is an AI-powered SEO and content platform. It analyses websites you connect, generates content strategies and drafts, ingests data from Google Search Console, produces recommendations, and helps you publish changes through MCP clients, third-party integrations (such as WordPress, Framer, or Webflow), or a built-in site builder. The features available to you depend on your plan and on the integrations you enable.

2. Eligibility and accounts

You must be at least 16 years old and legally capable of entering into a contract to use the Service. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately at legal@velovia.ai if you suspect unauthorized access.

3. Early access

The Service is currently offered in an early access phase, at no charge. Early access means: features may change without notice, the Service may be unavailable from time to time, usage limits may be introduced, and there is no service-level commitment. We may also reach out to you for feedback or offer invitation-only features during this phase. We will give you reasonable notice before the Service transitions to paid plans, and no charge will be applied without your express consent.

4. Acceptable use

You agree to comply with our Acceptable Use Policy. In addition, you must not (a) reverse engineer the Service or circumvent its rate limits, (b) use the Service to build a competing product, (c) upload data you have no right to process, (d) use the Service to generate content that is unlawful, infringing, defamatory, or misleading, or (e) use the Service for black-hat SEO practices that violate search engine guidelines at scale.

5. Your content and the licence you grant us

You retain ownership of the URLs, business descriptions, website content, and other materials you submit to the Service (“Customer Content”). You grant Velovia a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, display, and process Customer Content, and to transmit it to the sub-processors listed at velovia.ai/subprocessors, solely to operate and improve the Service for you. We do not use your Customer Content to train generalised AI models, and we contractually require our AI providers not to do so either.

We may use anonymized and aggregated data derived from use of the Service to improve performance, debug issues, and build benchmarks that do not identify you, your users, or your website.

6. AI-generated output

The Service produces output generated by large language models, including text, recommendations, code snippets, and structured data (collectively, “Output”). Between you and Velovia, you own the Output Velovia generates for you, subject to these Terms. You are solely responsible for reviewing Output before publishing it, for confirming its factual accuracy, and for ensuring it does not infringe any third-party rights. Because language models can produce inaccurate, biased, or duplicate content, Velovia does not guarantee that Output is unique, correct, non-infringing, or suitable for any particular purpose. If you instruct the Service to publish Output automatically (for example through a CMS integration), you accept the consequences of that publication.

7. Third-party integrations

The Service can connect to third-party platforms such as Google Search Console, WordPress, Framer, Webflow, GitHub, and MCP clients. Your use of these integrations is also subject to the relevant third-party terms. Velovia is not responsible for the availability, behaviour, or pricing of third-party services. Data flows between Velovia and the integrations you enable are described in our Privacy Policy.

8. Google Search Console

When you connect Google Search Console, you authorize Velovia to call Google APIs under the scopes you grant. Velovia's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You may revoke Velovia's access at any time from your Google account settings or from the Velovia app.

9. MCP server

Our MCP server exposes recommendation data to MCP-compatible clients that you connect. You are responsible for configuring the client, for reviewing each change before committing it, and for complying with the terms of the client you use. The MCP server does not execute code on your behalf.

10. Fees and billing (when activated)

Once paid plans launch, fees, billing periods, and included usage will be disclosed at the point of purchase. Payments will be processed by our payment provider, Polar. Unless stated otherwise, fees are exclusive of any applicable taxes, which you are responsible for. We may change prices with at least 30 days' prior notice, effective at your next renewal. Refunds are handled in accordance with the plan terms and any mandatory consumer rights you may have under Greek or EU law.

11. Data protection and DPA

Our handling of personal data is described in the Privacy Policy. Where we act as a data processor for personal data you provide, the Data Processing Addendum is incorporated into these Terms by reference and applies automatically.

12. Confidentiality

Each party will keep the other party's non-public information confidential, use it only to perform under these Terms, and protect it with at least the same care it uses for its own confidential information (and in any case, no less than a reasonable level of care).

13. Intellectual property

Velovia and its licensors own the Service, including its software, design, documentation, trademarks, and any feedback you provide. No rights are granted to you other than the limited right to use the Service in accordance with these Terms.

14. Suspension and termination

You may close your account at any time from the app. We may suspend or terminate your access immediately if you breach these Terms, create a security risk, or expose Velovia to legal liability. On termination, your right to use the Service ends and we will delete your data as described in the Privacy Policy. Sections that by their nature survive termination (including IP, disclaimers, liability, indemnity, governing law) will continue to apply.

15. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including fitness for a particular purpose, merchantability, accuracy, non-infringement, uninterrupted availability, or achievement of any specific SEO outcome. Velovia does not guarantee any particular ranking, traffic result, or revenue outcome from use of the Service. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable mandatory law (for example, fraud or personal injury caused by negligence).

16. Limitation of liability

To the maximum extent permitted by law, neither party is liable to the other for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility of such damages. Velovia's total aggregate liability arising out of or in connection with these Terms will not exceed the greater of (a) the fees you have paid Velovia for the Service in the 12 months preceding the event giving rise to the claim, or (b) EUR 100.

17. Indemnity

You will defend and indemnify Velovia against third-party claims arising from (a) your Customer Content, (b) your use of the Service in breach of these Terms or applicable law, or (c) your publication of Output without appropriate review.

18. Changes to the Terms

We may update these Terms to reflect changes to the Service, our sub-processors, or applicable law. For material changes we will give you at least 14 days' notice by email or in the Service before the change takes effect. Continued use after the change takes effect constitutes acceptance. If you do not accept the change, stop using the Service.

19. Governing law and jurisdiction

These Terms are governed by the laws of the Hellenic Republic (Greece), without regard to conflict-of-laws rules. The courts of Athens, Greece have exclusive jurisdiction over any dispute, subject to any mandatory consumer protection right you may have in your country of residence to bring a claim before your local courts.

20. Miscellaneous

These Terms, together with the Privacy Policy, Cookie Policy, Acceptable Use Policy, and DPA, are the entire agreement between you and Velovia about the Service. If any provision is held unenforceable, the remainder stays in force. Neither party may assign these Terms without the other's written consent, except that Velovia may assign them to a successor in a merger, acquisition, or reorganization. Failure to enforce a right is not a waiver.

21. Contact

For questions about these Terms, email legal@velovia.ai. Postal address: [OPERATOR ADDRESS, GREECE].